Tag Archives: Best Real Estate Coaching Programs

Use Mentoring to Help New Agents Be More Productive

Welcoming newer or less experienced agents is a wonderful way of adding some diversity and fresh energy to your growing team. However, it is no secret that newer agents often struggle to get up to speed and become productive. While some brokers sit back, wait and watch to see who will sink or swim, smart ones are driven to take an active role that facilitates success.

The Impact of Mentorships In Brokerages

As a busy business owner with limited time for experimental programs, you may be wondering if a mentorship program can really improve agent productivity. The short answer is that yes, it does, and in fact this strategy has benefits for both the mentor, and mentee.

When implemented correctly, a brokerage mentorship program will:

  • Enhance skill development of new agents
  • Make onboarding more effective and efficient
  • Keeps new agents more engaged
  • Helps mentors manage their workload as part of training
  • Improve customer service which maintains your brand value
  • Leads to better agent retention and brokerage loyalty
  • Makes new agents produce sales faster

Furthermore, by appointing your more experienced agents as mentors, they will be grateful to see that you recognize them for their accomplishments and prior success and consider them a valuable partner.

Types of Mentorships

Not all mentorship programs are created equally. When implementing your own program(s), it is important that you select a program that is best suited for the agents in your brokerage. Here are three of the most common and proven models:

Group Mentorships: In this model, one mentor takes on several mentees. Although it can be an efficient method, it is important that the chosen mentor can handle the demands of multiple mentees and embodies the kind of character that is positive and enjoys helping people.

Peer Mentorships: In peer mentorships, new agents are paired with peers of the same experience level. For some, this is an effective way of encouraging collaboration, healthy competition and support, and may be a quicker way for each new agent to realize some commission revenue.

One-On-One Mentorships: The most popular model involves pairing an experienced agent with one new mentee. Even in this model, the mentor must have a coaching mindset and not consider it a burden. To really make this work, the parameters of the relationship really need to be set up clearly by you, the broker, as a win/win for both parties.

Tips for Success with Your Mentorship Programs

Unfortunately, you cannot “set and forget” a mentorship program within your brokerage and expect optimal results. Here are some ways that you can ensure you are setting your mentors and mentees up for success with their new relationships:

Match Personalities and Skill Sets: It is not enough to simply match your agents up by their personalities. You should also take into consideration professional strengths and weaknesses to ensure both parties get the most out of their work together.

Act As Middleman: Occasionally checking in to make sure that both sides are getting what they need from the relationship can help keep things on track. In some cases, complacency or unrest can creep in and checking in from time to time can uncover any underlying issues preventing progress.

Don’t Use Them As A Crutch: Mentorship relationships are not meant to be used to supplement poor performance or put the mentor in an overly dominant leadership position. This will only undermine you as their true leader.

At Weichert, our business coaches teach our franchisees how to leverage mentorship programs within their brokerage. And this is one way to support your new agents’ productivity as they enter the real world, smart brokers will provide additional training and coaching opportunities to ensure that the right practices are instilled. Weichert, for example, offers its Fast Track training to bring new agents up to speed on proven techniques and tools to help them be productive quickly. Its online University provides 24/7 online training on almost every real estate subject imaginable. Weekly webinars provide regular tips on trending topics and new tools. Plus, our service team is there to guide brokerage management on any questions they may have and our network of owners around the country are always very ready to share information on what has been successful in their companies.

For more information about the full suite of coaching and training programs and the support available through the Weichert system, visit our website at https://www.weichertfranchise.com  or call us at 877-567-3350.

Awards & Recognition: Why A Little Can Mean A Lot in Retention

comprehensive support

One of the biggest challenges that even the most experienced real estate brokers face is constantly keeping their agents motivated toward achieving their goals. This is because the real estate industry poses many challenges – and there is a lot of rejection that goes along with the job. Your ability to support your agents and provide them with positive reinforcement can make them much more appreciative, less likely to leave you, and much more motivated to contribute to the business. If you’re looking to reignite the fire in your team and get the ball moving again, try some of these ideas:

Build A Culture of Support

You have probably heard many people talk about things like “company culture”, but maybe you’ve wondered how that is ever implemented in a meaningful way at a brokerage. At Weichert, we believe that getting this right is one of the most important elements of keeping your team in place over time. One way to build this culture is through awards and recognition. They don’t have to be elaborate ceremonies, or expensive gifts, but public and regular recognition of achievement is a proven way to create positivity in your environment. It can appeal and motivate your entire workforce in a way that transcends money. Recognition tells people you notice and you care about the big and little things they do. Recognition will go a long way in creating the culture of trust and support that every broker should want.

Everyone Enjoys Being on a Winning Team

Everyone is an individual and is motivated by different things. But if there is one thing everyone has in common, it’s that they want to be on a winning team. Being recognized, seeing their colleagues recognized, celebrating collective milestones and achievements of the brokerage all contribute to positive feelings throughout the company. Everyone is working toward common goals, they can visually see progress being made, can cheer each other on and celebrate success. In short – it just makes everyone feel good! Who doesn’t want to be part of that? That energy motivates a team to continue to move forward and is especially powerful to have in the bank to get tough times.

Recognize Success at Many Levels

Awards, or acts of recognition, both big and small, both public and private, do a number of things for you and your agents. So what are some of the things you can recognize?

  1. The closing of sales is an obvious cause for celebration
  2. Monthly awards such as Top Listing Agent, Top Closing Agent, Most Homes Shown, or Most Open House Traffic
  3. How about a distinguished service award for someone who volunteers at a charity in the company name? Or who generates the most donations for a particular drive.
  4. End of Year recognitions based on GCI or Transactions. Create different levels. Recognize your best Rookie.
  5. You can recognize people for particular skillsets or expertise they possess, such as your client management system or recognize an agent for delivering the best listing presentation, most phone calls made, most direct mail pieces sent. Use your imagination, but keep it real.

Brokers Need Motivation Too

As a broker, you are constantly leaned upon to play the role of the fearless leader and keep your agents motivated. However, you also deserve to have a support system that empowers you to stay motivated, improves upon your success, recognizes your achievements, and helps you grow as a leader. Who helps motivate you and encourage you to keep going?

When you partner with a franchisor like Weichert, not only do you get the coaching and guidance to help you implement awards and recognition in your office, but our coaching team is there to support and cheer you on as an owner. Plus, we support a national awards program that recognizes both agent and company achievement. This includes an annual season of local events that take place around the country, where members of your office as well as from fellow franchisees in your region will come together to congratulate, celebrate and cheer each other on. It’s all just another way to be in business for yourself, but not by yourself. After all, everyone likes to be part of a winning team.

For more information about how you can be part of the winning Weichert brand, visit www.weichertfranchise.com or call 877-567-3350.

Is Your Business Plan In Place to Rock the New Year?

The right time to do a business plan for the year ahead is the October-November the year before. This way you are off to the races come January 1st. If you didn’t manage to get to this last year, you’ll want this to be your first priority in the new year.

For many brokers, writing a business plan can easily fall through the cracks while chasing leads, driving closings, recruiting agents, training staff, paying bills or any of the hundred other things that consume the day of a busy broker.  The problem is that without it, you meander without purpose and can easily waste a lot of time on the wrong things, instead of being driven by a focused, well thought out plan of attack designed to achieve specific results.

Key Parts of Your Real Estate Brokerage Business Plan

There are many templates and formats you can choose for a business plan. Weichert for instance, has guidelines to follow along with business coaches who help you and hold you accountable for completing it. At the end of the day though, the template you use is less important than the thought process that goes into it. Here are a few things you will want to cover in your business plan.

  1. Define Your Business – At the highest level, take some time to think about what kind of brokerage you have, and what kind you want in 1 to 5 years. Formally identify your products and services, the nature of your market, and how you will manage risks and challenges to your growth. It is a good place to define your company culture too; how you will go to market, how you will treat and value your employees, and your philosophy of customer service.
  2. Financial Goals – Having some realistic financial growth goals for the coming year and the years beyond is the single biggest decision from which many other parts of your business plan will be derived. Pick a growth number that is just a bit outside your comfort zone (stretch goal). Break down these financial goals into sales goals in each area of your brokerage that is appropriate like home sales, relocation sales, rentals, etc. Be as specific as you can.  Define the activities you need to complete in order to reach these goals (i.e. how many listings you need each month, how many agents you need to recruit).
  3. Marketing Plan – Key to your success will be the marketing tools and strategies you plan to use in the new year and establishing a budget for them. As a guideline, NAR recommends that brokers spend no more than 1/3 of their total expenses on marketing. This can be a difficult discipline to keep. An advantage of affiliation with a real estate franchise like Weichert is that you don’t have to spend time and money creating marketing tools or researching best-in-class tools, technology or sales strategies. Your franchisor invests in developing those tools and templates and has the ability to regularly refresh the materials available for your use, so you can spend your time and resources elsewhere. Weichert also defines the recipe of activity for success, which makes it easier for you to estimate the costs to execute. However you choose to proceed, a detailed marketing plan has to include the following:
    1. Who are your target customers?
    2. What marketing mix will you use to promote to them?
    3. How will you capture and nurture them through the buying/selling process?
    4. How will you differentiate what your brokerage has to offer from others in your area?
    5. What is your content plan for web and social media channels

Make sure your plan is something that can be executed within your available resources.

  1. Recruiting Plan – Key to achieving your growth goals will be your recruiting plan. Your financial growth goals will translate directly into recruiting goals and without a specific and consistent plan for this we can tell you from experience that it won’t get done. In your recruiting plan be sure to specify the number of recruits you need to bring in each month and the activities you need to complete to get them in the door. Also make sure you have a plan to train new agents and get them productive as soon as possible. Weichert for instance provides its Fast Track training for new agents which is specifically designed to bring them up to speed fast on proven tactics and systems that allow them to generate income quickly. Brokers love Fast Track as well, because it removes much of the burden of new agent training from their shoulders.

There are many other elements in a good brokerage business plan but the most important element is to sit down and do it! Once you have done it once, then updating it every year and managing it throughout the year, is much easier and will help you adjust your activities when you go off course. It’s better to know right away that you haven’t met your recruiting or listings goals than to be surprised at the end of the year when it’s too late to do anything about it.

And if you feel that you could benefit from expert advice and a business coach to support you every step of the way on your path to growth, then consider talking to the Weichert franchise team today. Go to weichertfranchise.com or call 877-567-3350.

Undeniable Traits Of A Successful Leader

As a real estate broker, you are no longer directly responsible for leading buyers and sellers through the complexities of real estate transactions. Instead, you are now charged with the responsibility of successfully leading your team of real estate agents to reach their potential. While there are many traits and skills that make up what most would consider a successful leader, there are a few that serve as the cornerstones for every broker. As you strive to become the best leader you can be for your team and your business, focus on the development of these must-have traits.

Authenticity

The greatest leadership wisdom taught in lofty places like Harvard has to do with being authentic. Authentic leaders are said to value input and feedback, are positive, truthful, and open. They build trust and generate enthusiastic support that improves both individual and team performance.

Consider that a career in real estate can feel like a roller coaster, full of ups and downs. For some real estate agents, the downs can lead to doubts in their abilities and fears about their future. As their broker-leader, you can help shoulder those burdens by being an authentic leader who has both empathy for their situation, but whose enthusiasm and positivity helps them stay focused and motivated. Being an authentic leader, also helps creates the authentic culture in your brokerage that will minimize turnover and help improve production.

Recognition

There is nothing more demoralizing than having those you look up to ignore your strengths and accomplishments. As a leader, it is your job to give recognition to those agents that perform well and showcase exceptional talents. If you hold team meetings, you may want to consider regularly giving out awards or tokens of recognition to worthy individuals. Certainly top performers should be recognized, but there are many things you can recognize people for. In the spirit of being authentic, just make sure they are recognized for real achievements.  If you look hard enough, everyone has something meaningful they have achieved that you can hold up for your team.

Humility

Everyone makes mistakes. The difference between an average joe and a successful leader is that a leader is humble and willing to admit their mistakes. This is another attribute of the authentic leader, the willingness to admit mistakes. In fact, as a real estate broker, you have a special opportunity to use your hard earned knowledge to save your agents from wasting their own time, money, and resources in the same ways you may have as an agent. By exercising humility and openly leveraging your mistakes into lessons, your entire team can work smarter and will have deeper respect for you as a leader.

Empowerment

One of the first things you had to learn to do as a broker was to stop selling homes yourself. Now the next part is actually empowering your agents to do the selling and make them as good at it as you were. Don’t be a broker who swoops in and personally fixes everything, whenever a deal hits a rough spot. Instead give your team the training they want, the advice and support they need, and the encouragement to be successful. Agents who feel empowered and supported, and who are not micromanaged, will take more initiative and over time will develop into more productive and motivated sales associates.

Accountability

If you strive to lead an all-star team, you must lead by example by being accountable for what you say and do. This really means getting back to some basics like saying what you will do, and doing what you say you will. Since the buck stops with you, some things will naturally float up to your level, and when agents see that you will jump in and handle the big challenges, their confidence in your leadership will grow.

Accountability is actually one of the important skills Weichert teaches its brokers through the Weichert Management Academy. The academy, open to Weichert owners, brokers and managers across the country, teaches attendees all the important elements of building a successful team and managing a successful business. In this training the behaviors that constitute accountable leadership at every level are discussed. Being accountable means employees will feel your organization is solid, and that they are both well supported, and empowered to move their business forward.

There’s Always Room To Be A Better Leader

As a real estate agent, you successfully developed your abilities as a salesperson. As a broker, your focus shifted to being an effective leader. If you think you could benefit from leadership coaching and training programs, as well as a collection of production boosting tools and systems for your agents go to weichertfranchise.com or call 877-746-2067.