Tag Archives: real estate leads

How to Appeal to Downsizing Boomers

When the kids move out and mom and dad retire, the expense of that big house and all that property maintenance can start to feel like an expense they don’t really need. This is the mindset driving downsizing for many Baby Boomers. As an experienced broker with deep knowledge of your local market, you and your team are uniquely qualified to help them with this transition. And make no mistake, this is a transition, not just a buying or selling of a home for most Boomers. It represents a change of life, finishing one chapter and opening a chapter on the next part of their story. Your ability to facilitate an empathetic and informed approach to this market can be a highly rewarding and mutually beneficial endeavor.

Put Yourself in Their Shoes

Whether you are a Boomer yourself, or a young broker/agent working with older clients, the first step to winning over the Boomer business is to put yourself in their shoes. Even more so than working with Millennials, Boomers have a story, a well-developed one, and your ability to relate to it in a real way is what they need to see before they will trust you with their business. Treat their home with great respect be it big or small. It is the place where their memories were carved. Let them tell you their story and if you win their business, remember it as you show them homes. Find common points of reference, but emphasize the excitement of the new.  For Boomers, turning the page may be tinged with sadness, but your ability to be empathetic while emphasizing the positives of change, will make their transition much easier and leave you feeling good long after the deal is closed.  Do this right and they will also become a great source of referrals for other Boomers in the same situation.

Play Matchmaker with Your Boomer Leads

Being the responsible broker that you are, you know it is important to take careful control of your inbound leads and care for them accordingly. As such you may want to consider that a lead opportunity with a Boomer, may merit some special considerations. For instance, Boomers who are downsizing often feel more comfortable working with agents who have similar interests.   Pay careful consideration to match all of your Boomer leads with the type of agent that is best suited for their needs, best matches their life experience, or has a particularly positive personality.

You Have to Be Where the Boomers Are

One of the best ways to scale your business as a real estate broker is to network strategically and build meaningful relationships with referral partners. If you are striving to attract Baby Boomers, you would be wise to seek out valuable connections with other professionals that frequently work with this group. Home care providers, assisted living facility managers, estate planners, estate attorney’s and those working in finance are all excellent connections that could help to build your referral business. LinkedIn is great for forming these relationships, just as joining local networking groups like BNI or the chamber of commerce.

Since you already have your thumb on the pulse of buyers and sellers, you know very well that they all want relationships with people they trust. When it comes to attracting downsizing Baby Boomers, credibility, trust and empathy will go a long way.

Winning with Boomers Requires the Right Philosophy

When Jim Weichert said, “People buy people before they buy your product or service,” he was describing all real estate business relationships, but this is even more true for today’s Baby Boomer generation. It’s this philosophy that drives all our processes and systems and is fundamental to success.

Authenticity breeds success, that’s the Weichert way. If you are looking for solutions to get your brokerage on the path to growth, contact us to see how we can help. Go to https://www.weichert.com/ or call 877-567-3350.

 

The Power Of Brand

Brand is a powerful thing. Yet, many real estate brokerages underestimate its power in attracting consumers.  A successful brand can be leveraged to establish trust, credibility, and ultimately, success. Many successful owners have worked hard to build a name for their company, which has helped lead them to where they are today. However, for many brokers, building a brand that people instantly trust and want to engage with, can be challenging. Where do you start? How do you compete? How do you make yourself memorable?

Customer Service: What Does It Really Mean?

It is not news to anyone that customer service is a top priority to consumers, but in real estate, it’s all about customer service. So what exactly defines quality customer service for real estate agents and brokers? While many brokers agree on some key elements of this, it’s surprising how many different answers you get. According to NAR, buyers and sellers have named honesty, technology, and regular communication as their top priorities in terms of customer service. No matter how you define it, it’s what the customer values that’s important.  Take a look at your company. How would you rate your brokerage and your agents in these areas? If they’ve not been a priority, make them priority in your operations. By focusing on these areas, you’ll be on the path to delivering the best service possible in your market. But consistency is also critical. Good brands deliver consistent experiences. It’s why customers keep going back. Define and post your unique definition of customer service for everyone to see and make sure your entire team trains on it and keeps it top of mind. When everyone defines service in the same way, using the same tools, that’s the beginning of building a real brand experience that means something to people.

Effect on Lead Generation

It’s a simple fact. The strength of your brand has a direct impact on your ability to generate inbound leads, which can directly affect the success of your company.  As a broker, you want to ultimately build a brand that magnetically attracts buyers and sellers which you can hand-off to your agents. That makes you valuable in the eyes of your agents. The struggle for many independent brokers is that they simply can’t invest the kind of money in branding and lead generation that large, national real estate companies do. At Weichert, the lead generation challenge is one of the biggest reasons that independent brokers turn to us for help.  The Weichert national lead generation strategy creates a constant stream of quality leads, by leveraging both digital marketing and technology. Not only does Weichert cultivate leads inside your market through our lead network, but it provides lead opportunities from our rental company, relocation company, and referrals from our network of over 500 offices across the country.

Brand Touch Points

A silent brand is no brand at all. You can’t build a brand that generates leads and recruits new agents without implementing a system of regularly reaching out and touching your community with events, ads, content, volunteering…and yes, even Open Houses. In fact, the more that you get your brand in front of consumers in your service area, the more brand recognition and credibility you will achieve. It is human nature to feel comfortable with things you are exposed to repeatedly, but make sure it looks consistent. These touch points create a connection and understanding with your brand that makes doing business easier down the line. The brokerages that are able to touch their community the most will be the one buyers and sellers think of when it’s time. As a broker your job is to use all your knowledge and skills and all the media and personal channels at your disposal to get your brand out in the world, and keep it there.

 

Independent Broker Independence VS. Big Brand

Many independent brokers feel like affiliation means giving up their identity, their independence, and everything they’ve built and learned over time.

But what if that wasn’t true?

What if you could maintain your independent operating style and culture, while plugging into the benefits of national branding, lead generation, recruiting systems, agent education systems, technology, coaching and more? What if someone could really show you how to do this in a proven way that has taken others like you to the next level of success?

If that sounds like the kind of brand you’d like to be part of, give us a call today to find out more: 877-567-3350, or visit us at weichertfranchising.com.

Recruiting Strategies For 2019

As 2018 draws to an end, you and the rest of the real estate broker universe are actively thinking about how to make 2019 your best year yet. A big part of that plan is sure to be how you will attract more sales associates to your brokerage. If you’ve hit a plateau or feel like you need new tactics, it may be time to take a fresh approach to your recruiting strategy in the new year. Here are a few thoughts on recruiting strategies for 2019.

Get Serious About Instagram & Facebook

Yes, you have heard for some time that Instagram and Facebook are important platforms for real estate professionals, but are you using them actively for something other than home sales? It turns out that these portals have a role to play in recruiting agents, as well as buyers and sellers, but unless you are consistent about staying active and engaged on each of them, you won’t see results. By having the right connections, and being active on these portals, agents will see your brand as dynamic and active and you will increase the number of touchpoints you have with other professionals. When using these portals for recruiting, here’s a few things to keep in mind.

  • Start and grow a FB group to engage the agent community that’s different from your general group for consumers.
  • Use 10-20 hashtags on every Instagram post to increase your reach.
  • Take the initiative by commenting on other’s agent posts, asking questions, and sharing valuable content relevant to the people you hope to recruit.

The key here is to be helpful. Both your content and your comments should give people real and valuable information. What you give freely, you will receive in return tenfold.

Get Yourself in Front of the Right People

While there is no dispute that technology has earned its place in real estate recruiting, face-to-face connections will never lose their value. The more you can get yourself, your name, and your brand in front of interested recruits, the faster you will grow. One way in which Weichert affiliate brokerages have achieved recruiting success is hosting a weekly career night at their offices. With careful promotion and consistent scheduling, this activity helps each of our brokers shake hands with interested candidates and take that first step to bringing them onboard or into the industry.

Get A Buzz Going

One thing experienced agents will evaluate is what value your brokerage brings to their business. That can take many forms, one of which is lead gen. At Weichert for instance, we invest in a national lead network from generation to qualification to distribution, which is an extremely powerful recruiting tool. We cultivate leads from Weichert.com with over 3 million visitors a month, which supplements an agents’ own activity. Another is tools and resources. Weichert, for example offers one of the best Listing Presentation tools in the industry. Still another is your company culture. Creating an environment of support and open communication empowers agents to do their best.  Agents talk to each other and if they love where they work, they talk about it. That kind of talk can ignite a fire of interest around your brokerage that will attract agents like moths to a flame.  It’s these kinds of dynamics that makes working for a Weichert brokerage so popular.

Recruiting Isn’t Easy, but Weichert Makes it Easier

Have you done a check-up of your recruiting strategy lately? If there’s one story our brokers tell us over and over, it’s how much easier recruiting was once they affiliated with Weichert. Sustained agent recruiting is one of the keys to achieving your brokerage dream, and no one does more to give you the right recruiting tools and strategies than Weichert.

If your brokerage could benefit from better recruiting systems, contact us to see how we can help. For more information about the Weichert system, go to https://www.weichertfranchise.com or call 877-567-3350.

 

 

Franchise Success Spotlight: Weichert® Affiliate Brenda Elliott Weichert, Realtors® – The Space Place

Huntsville, Alabama may be the one city in the country where the expression “it’s not rocket science” doesn’t apply. In Huntsville, it kind of is all about rocket science. It’s home to the U.S. Space and Rocket Center, NASA’s Marshall Space Flight Center, and the Army Aviation’s Space and Missile Command.

Weichert Affiliate Brenda Elliott, owner of Weichert, Realtors® – The Space Place, is well acquainted with the ever-present missile, spacecraft and rocket themes that run deep throughout the city. Indeed, the word “Space” in her brokerage name isn’t just referring to square footage. Though now an Alabama native, she lived in Georgia most of her life and still calls it home, graduating from the University of Georgia with a BFA in interior design. Her husband Paul graduated Georgia Tech with a degree in Industrial Management and their three daughters went to Auburn University.  Now a Huntsville resident for over 20 years, Brenda is intimately familiar with her local real estate market and her passion for real estate is clear.

Life as an Independent Broker

Brenda’s career in real estate actually started in Northern Virginia, in the early 90’s while Paul was stationed at the Pentagon. Brenda decided she wanted to know the real estate side of interior design and went to work for none other than Weichert, Realtors® in Burke, Virginia. The experience of working inside a Weichert Brokerage stayed with Brenda, even though she eventually started as an independent broker when her family moved back to Alabama.

“My family and I were blessed with moving to Huntsville, Alabama in 1999, where I helped start the Executive Group Realtors, an independent real estate company, with three other partners,” notes Brenda. “As we got going, I actually modeled some of our processes after what I had seen at Weichert.”

Brenda became the broker of record for the agency in 2002 and by 2005 helped build the agency to 56 agents working out of one office. Despite her success, with her increasing business responsibilities came the occasional desire for a partner who could provide guidance and help with the recruiting, branding, and lead generation challenges common to independent brokers.

Still when Weichert approached Brenda’s team in 2005, she told them she was too busy to consider an affiliation. “But their follow up impressed me,” remembers Brenda. “After months of small conversations in fits and starts I agreed to go to New Jersey to hear the full pitch.”

Deciding to Partner with Weichert

For Brenda the decision to partner was not easy. Brenda and her team had concerns about affiliation with a national brand in general, as well as affiliation with Weichert specifically. What would that mean for her existing business and how would her agents react? Brenda and her team had heard all the positives about proven processes, coaching and support and lead generation, but frankly, not enough straight talk about the downside of becoming an affiliate.

Brenda decided to make some calls. But rather than call the list of brokers the Weichert team in NJ gave her, Brenda called other Weichert brokers that she selected arbitrarily, from across the country. In fact, inside Weichert Corporate Offices, it is well known that Brenda set a record by calling 29 other Weichert brokers to try and find someone who would say something substantively negative about their Weichert affiliation. On the 29th call Brenda reached a Weichert Broker in Florida who finally gave Brenda what she needed to hear.

He said, “The downside of becoming a Weichert Broker was realizing that I had wasted so much time and money by not doing this years ago.”

Brenda was done. She began her affiliation with Weichert in 2006.

Everyone’s Path to Success is Different

Those who know Brenda, know she is all about her agents. According to Brenda “I didn’t sleep for about two weeks before the Weichert announcement.” Yet Brenda did not lose a single agent once she impacted. “I very quickly showed them the tools, training, and systems that were now at their disposal,” says Brenda. “Having this level of support for my team was great for me as well.”

Consistent with the Weichert philosophy, Brenda was able to pick and choose the benefits that she wanted to roll out in her brokerage. The Weichert processes allowed her to craft a strategy that worked best for her brokerage and that respected her independent style. That meant that agents could continue using the existing methods that worked for them and implement Weichert tools and systems where they needed them. And everyone was able to benefit from the increased recognition that a brand like Weichert brought to the entire brokerage.

During the market crash of 2008, Brenda watched other local brokers go out of business on a regular basis. Brenda credits her Weichert affiliation 100% for her agency survival. “Due to the advantages of being a recognized brand and having good systems and lead generation, we weathered the storm.”  In 2011, Brenda finally bought out her business partners and made the decision to go all in on the Weichert Model. “We had been implementing parts of the Weichert Model, but when I became the sole owner, I felt the time was right to really be ALL IN on the Weichert Systems,” says Brenda. “We hired many new agents who fully embraced the model from day one, and that has made all the difference.”

Weichert, Realtors® – The Space Place in 2018

Today Brenda’s team is firmly rooted in the methodology presented by Weichert, while still running things in a way that is appropriate for her local market. Weichert, Realtors® – The Space Places does a little commercial, a little relocation, some property management, but its primary focus is on residential sales.

From one office and 38 agents in 2011, Brenda has grown her team to 3 offices and over 125 agents covering a good portion of northern Alabama. Brenda credits things like the Weichert DOORS™ listing presentation and their recruiting system, which includes “career nights”. Brenda sells at least 2-3 houses a month using their open house process and embraces the WeichertPro CRM for marketing campaigns, and more. “I especially love that while I get amazing support inside the Weichert model, I’m still free to build the systems that work in my area. This is an active and creative partnership with real experts at the other end.”

The Weichert Model

At Weichert Real Estate Affiliates, Inc., we exist to help you make the most of what you’ve already built and learned. Brenda is right about partnership we strive for with our affiliates. It’s the kind of partner support you won’t get from any other national real estate brand. When you affiliate, you become part of a supportive family where you’ll never have to wonder what to do next.

For more information, contact the Weichert Affiliates team today at 877-567-3350 or visit weichertfranchise.com.